Subject to warranty registration, the PRODUCT you purchased from Sun-In-One™ or one of its authorized resellers has a minimum three (3) year warranty. However, many of our PRODUCTS are offered with an extended limited warranty, up to a maximum of five (5) years. In addition, some components have extended limited warranties of up to twenty five (25) years. All PRODUCTS must be registered within thirty (30) days (from date of purchase) for warranty coverage. Within thirty (30) days of the date stated on the Customer’s invoice, packing list, or order confirmation, you must complete the registration form below and return it to Sun-In-One™. Failure to do so will result in any warranty extension being void and therefore only a limited warranty of 365 days will apply and technical support may not be available after ninety (90) days. We evaluate all warranty registrations using the installation/site address and provided photographs to determine correct and proper use of the product or system.
After making your submission, you will receive an email from our support center. Please respond with three (3) good quality day time pictures, three (3) good quality night time pictures, and the Retailer Purchase Form. Picture file formats can be .gif, .jpg, .jpeg, .png, .GIF, .JPG, .JPEG, or .PNG.